TechWatchAlert
Fleet and cloud

ServiceNow CMDB

The computers in your CMDB and their software, monitored as ServiceNow knows them.

What the connector does

The ServiceNow connector reads the CMDB through the Table API with a read integration account: computers and installed software, from the SAM module or, without it, from software instances.

What comes into TechWatchAlert

  • CMDB computers: name, OS, address, serial number
  • Software installed on each, with its version

Setup

  1. In ServiceNow, create a “Web service access only” user with the “cmdb_read” role (and “sam_user” with SAM)
  2. In TechWatchAlert, enter the instance address, the account and its password
  3. Save, then run a first sync

In the same family

Connectors

Plug in your tools in minutes

Start with a repository, a fleet or a scan report: your first targeted alerts arrive with the first sync.

Talk to the team

Free plan, no credit card · hosted in France